Receipt Upload/Capture Method

There are multiple ways to upload receipts:

  • Snap and send via mobile phone (via App or camera/email)
    • Forward an email receipt
    • Scan to a computer and forward to Chrome River via email
    • Scan to a computer and upload directly to Chrome River

The initiator can recall an expense report to “fix” or add a receipt. The approver will also be able to add or remove receipts

Chrome River can attach PNGs, JPEGs, and PDFs.

The Chrome River Snap App allows users to quickly snap a picture of their receipts or proof of travel while on the go.  The app will automatically upload the receipt to the user's Chrome River account for easy access.

Yes, there are multiple ways to upload receipts, to include scanning.  You can:

Yes! There are multiple ways to upload receipts, to include emailing the receipt.  You can forward the email to receipt@ca1.chromeriver.com and it will be saved to your receipt gallery.

Yes, you can either upload or drag and drop it into your wallet.  Or, you can upload it as an attachment directly to your expense report.

General Receipt Questions

Receipts can be loaded to your receipt gallery or to a specific expense.  There are multiple ways to upload receipts:

  • Snap and send a picture via Chrome River or Chrome River SNAP apps on your phone or tablet
  • Snap a regular picture with your phone camera and send with your phone or tablet using an email linked to your profile
  • Forward an email receipt to receipt@ca1.chromeriver.com from an email address linked to your profile
  • Scan to a computer and forward to Chrome River via email to receipt@ca1.chromeriver.com from an email address linked to your profile
  • Scan to a computer and upload directly to Chrome River
  • Upload a previously saved receipt from your computer .JPG, .PDF, or .PNG

No, the Chrome River SNAP app will ask you to input an email address and you will have to list the montana.edu address there.

No, you can add an alternative email address to your Chrome River profile.  Once added and verified, you can email receipts from the alternative email address directly to your Chrome River profile.

No, receipts can be uploaded to your Chrome River account via the Chrome River Snap App or from your device's documents.

You would submit both the itemized receipt and the summary receipt (which shows the tip amount) to Chrome River.

Receipts will remain in your receipt gallery until you submit an expense report that includes/requires the receipt. Once the receipt is used (included in an expense report) it is removed from your gallery.

Most travel vendors offer electronic receipts that can easily be accessed from their online reservation application. If you have already made a good-will effort to obtain the receipt, you will need to include an explanation of the situation within Chrome River. When you attempt to submit an expense without the required documentation, you will receive a Chrome River “Warning” and a field where you can type the explanation. This will replace the need for submitting a separate missing receipt form.

All receipts uploaded to Chrome River are considered original documents.  However, the recommended best practice is to retain all paper receipts after upload until the expense report is fully approved in case there were readability issues with the snap/scan/upload.

Once a receipt is used on an expense report, it is deleted from the gallery. You can always retrieve the receipt by opening the associated report and clicking on the desired receipt image.

You will use the "Itemization" tile, rather than a specific expense category. For example, if your total invoice amount is $1,000 and $500 goes to lab supplies and the other $500 is equipment, you can do that by using the P-card Itemization tool without having to upload the receipt multiple times.

You can upload as many receipts as you wish into your Chrome River Receipt Gallery at one time.  For example, if you have 20 receipts that you have saved to your computer over the past 10 days, you can select all 20 and upload them to your receipt gallery. The OCR process will attempt to link them to existing p-card transactions in your eWallet.

When it is convenient for you during the month, you then can create an expense report, select the corresponding 20 P-card transactions from your eWallet to add to the report, and complete the report as we demonstrated in the training. Download the Non-Travel Expense Report Quick Help Guide to see how in the example above you would end up with 20 transactions/receipts on a single report.